Customer support

We help you with technical faults

Customer support

We are happy to help you with technical support for our hardware, software or infrastructure solutions. Please describe your concern to us. Our support team will get in touch with you as soon as possible.


You need support on your hardware, software, or infrastructure? We are pleased to help you!

We process your support request Monday through Friday from 8 am to 5 pm.

You have been our customer already and hold an existing agreement?
Please use our support hotline. You may call us Monday through Friday on
+49 421 22 06-222 or send an e-mail to



We are there for you: via remote maintenance or online meeting

Remote maintenance service

Using the Teamviewer software, we can connect with your computer system within only a few minutes. In this way, our support employees can assist you in a quick and easy manner, whilst you can observe live what we do on your computer.

Connection to your computer system is encoded and has to be enabled by you. See the strict security regulations here .

Please notify our support employee of your ID and the four-digit password.

Please download and execute the following file. It is not required to install the software!

Download - Teamviewer [Quicksupport, CA. 20 MB]


Meeting, on-line presentation

With the application QuickJoin, you may attend our on-line presentation quickly and easily: To this end start the QuickJoin module and log in with your meeting data.

Download and execute the file. (No installation required!)

Enter your meeting ID to attend the on-line presentation.

Download - Teamviewer [QuickJoin, CA. 12 MB]



Your contact to OAS AG

Are you interested in more information about OAS AG? Do you want to ask for a quotation? Do you have questions about one of our business segments? Or do you need support on your hardware, software, or infrastructure? Please do not hesitate to contact us. We will be pleased to help you!